Privacy Policy

Effective Date: January 1, 2025 · Last Updated: March 2026

1. Who We Are

This Privacy Policy applies to Michelle Sanchez, Realtor, Coldwell Banker Realty, Southlake, TX ("Michelle Sanchez," "we," "us," or "our"), operating at michellesanchezrealtor.info. For questions, contact us at MichelleD.Sanchez@cbrealty.com or (940) 273-4848.

2. Information We Collect

We collect information you provide directly, including:

• Name, email address, phone number, and mailing address
• Property interests, buying or selling timelines, and budget ranges
• Communications you send us via forms, email, phone, or SMS
• Any information shared through our AI concierge (Maya) or contact forms

We also collect limited technical data such as browser type, IP address, and pages visited through standard analytics tools.

3. SMS / Text Message Communications & Opt-In

SMS Opt-In Disclosure (Required for A2P 10DLC Compliance)

By providing your mobile phone number on any form on this website, through our AI concierge (Maya), or directly to Michelle Sanchez, and by expressly requesting to receive text messages, you consent to receive SMS/MMS text messages from Michelle Sanchez, Realtor at the mobile number provided.

Message types may include: property alerts, new listing notifications, market updates, showing confirmations, transaction status updates, neighborhood activity reports, and real estate marketing communications.

Message frequency: Message frequency varies based on your activity and preferences. You may receive up to 10 messages per week.

Msg & data rates may apply. Check with your carrier for details.

To opt out: Reply STOP to any text message at any time. You will receive a confirmation and no further messages will be sent.

For help: Reply HELP to any message or contact us at (940) 273-4848.

Consent is not a condition of purchase. You are not required to consent to SMS communications as a condition of receiving real estate services from Michelle Sanchez.

We do not share your phone number or SMS consent with third parties for their own marketing purposes. Your information is used solely to provide real estate services and communications you have requested.

4. How We Use Your Information

We use collected information to:

• Respond to your real estate inquiries and service requests
• Send property listings, market reports, and neighborhood updates you request
• Communicate transaction updates, deadlines, and document status
• Schedule showings, consultations, and follow-up communications
• Improve our website and AI concierge service
• Comply with applicable legal obligations

5. How We Share Your Information

We do not sell your personal information. We may share information with:

• Coldwell Banker Realty -- as required under our brokerage relationship
• Service providers -- technology, communication, and CRM platforms used to deliver our services, bound by confidentiality agreements
• Transaction parties -- attorneys, title companies, lenders, and other agents as necessary to complete your real estate transaction
• Legal requirements -- when required by law, court order, or government authority

6. Data Retention

We retain your personal information for as long as necessary to provide services, maintain our business relationship, and comply with legal obligations. Transaction records are retained in accordance with Texas real estate licensing requirements.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of SMS communications at any time by replying STOP
• Opt out of marketing emails by clicking unsubscribe in any email

To exercise any of these rights, contact us at MichelleD.Sanchez@cbrealty.com.

8. Cookies & Analytics

Our website uses cookies and similar technologies to understand how visitors use the site and to improve your experience. You may disable cookies in your browser settings, though some features of the site may not function properly.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

11. Contact

Terms of Use

Effective Date: January 1, 2025 · Last Updated: March 2026

1. Acceptance of Terms

By accessing or using michellesanchezrealtor.info (the "Site"), including our AI concierge (Maya) and any SMS communications, you agree to these Terms of Use. If you do not agree, please do not use this Site or our services.

2. Real Estate Services

Michelle Sanchez is a licensed Texas real estate agent with Coldwell Banker Realty. Nothing on this Site constitutes legal, financial, or investment advice. Property information, market data, and valuations are provided for informational purposes only and may not reflect current market conditions. Always conduct your own due diligence and consult qualified professionals before making real estate decisions.

MLS listings displayed on this Site are sourced from NTREIS via SimplyRETS and are subject to the copyright and terms of those data providers. Listing data is provided for personal, non-commercial use only.

3. SMS Communications

By providing your phone number and requesting SMS communications from Michelle Sanchez, Realtor, you expressly consent to receive recurring automated and non-automated SMS/MMS text messages at the number provided, including:

• New listing alerts and property matches
• Neighborhood activity reports (new listings, price changes, closings)
• Transaction updates, deadline reminders, and document requests
• Showing confirmations and scheduling
• Market reports and real estate insights

To opt out: Reply STOP at any time. Confirmation will be sent and no further messages will follow. For help:Reply HELP or call (940) 273-4848. Msg & data rates may apply. Message frequency varies. Consent is not required to receive real estate services.

4. AI Concierge (Maya)

This Site includes Maya, an AI-powered real estate concierge. Maya provides general real estate information and assistance based on available data. Maya's responses are not a substitute for professional advice from a licensed real estate agent.

Conversations with Maya may be reviewed to improve service quality. Do not share sensitive personal or financial information through the AI concierge.

5. Intellectual Property

All content on this Site -- including text, images, market reports, community guides, and the Site's design -- is the property of Michelle Sanchez or her licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without express written permission.

6. Disclaimer of Warranties

This Site and its content are provided "as is" without warranty of any kind. We make no representations regarding the accuracy, completeness, or timeliness of any information on this Site. Market data, property values, and listing information change frequently and may not reflect current conditions.

7. Limitation of Liability

To the fullest extent permitted by law, Michelle Sanchez, Realtor and Coldwell Banker Realty shall not be liable for any indirect, incidental, or consequential damages arising from your use of this Site or reliance on its content.

8. Third-Party Links

This Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their terms and policies.

9. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Tarrant County, Texas.

10. Contact